Co-browsing Pro plan
“Where do I click?” Show them, on their own screen.
Open a live view of the page your visitor is on, straight from the chat. Point, highlight and guide them, with nothing to install and nothing recorded.
No card needed · Included in the 14-day Pro trial
01
No downloads, no screen-share
Co-browsing mirrors the page structure in your browser. The visitor approves it in the messenger and can end it at any time.
- One-click request
- Visitor approves and can stop it
- Works on any page with the messenger
02
Private by design
Password and payment fields are masked before anything leaves the visitor’s browser. Nothing is recorded or stored.
- Sensitive fields masked
- Nothing recorded
- Ends when they leave
03
Solve it in one session
Point at the right button instead of describing it in three messages. Checkout problems, onboarding, complex forms: fixed while they wait.
- Live pointer
- Follows page navigation
- Started from chat or the visitor map
Up and running in three steps
-
Step 1
Chat with a visitor
Or find them on the live map.
-
Step 2
Request co-browsing
They approve it in the messenger.
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Step 3
Guide them
Point and explain on their own page.
Which plan includes co-browsing?
Pro and Enterprise, and every new workspace can try it free for 14 days.
Is co-browsing safe?
Yes. It mirrors the page structure, not a video, and masks password and payment fields before anything leaves the visitor’s browser.
Does the visitor need to install anything?
No. If the messenger is on the page, co-browsing works.
